Quality Inn & Suites Gatlinburg

401 Hemlock Street, Gatlinburg, United States, 37738  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quality Inn & Suites Gatlinburg

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Elevator
Meeting facilities

Business center

Overview

Quality Inn & Suites Gatlinburg is a 7-story hotel in a ski area of Gatlinburg providing a seasonal outdoor pool and a golf course. Founded in 1985, the hotel underwent a renovation in 2009.

The property is about 10 minutes' walk of Christ in the Smokies Museum & Gardens, Herbert Holt Park and Historic Ogle Log Cabin. There are an amusement park and an oceanarium in the area.

Chapel In The Glen is 4.5 km from the hotel and St Mary's Catholic Church is about 1.6 km away.

Quality Inn & Suites Gatlinburg is within a 45-minute drive to Mc Ghee Tyson airport.

Rooms

The hotel's non-smoking rooms are appointed with individual climate control, a dressing area, free Wi-Fi, a balcony and TV. Some rooms at Quality Inn & Suites Gatlinburg have a view over the mountain. A microwave, a fridge and coffee/tea makers are also provided for self-catering.

Eat & Drink

Every day a hot continental breakfast is served. Parton's Deli and New Orleans Sandwich Company serve a selection of meals within 200 meters from the venue.

Services

The property offers a business center, a photocopier and a meeting room to meet the needs of business travelers.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2009.  Number of floors:   7.  Number of rooms:   86.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Handicap parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Smoke detectors
  • Pets allowed
  • Vending machines
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Golf course

Dining facilities

  • Continental breakfast
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Fax/Photocopying

Leisure facilities

  • Seasonal outdoor pool
  • Jacuzzi

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Turndown service
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Mirror

Bathroom

  • Bath/ Shower
  • Hair dryer

Media

  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Quality Inn & Suites Gatlinburg Gatlinburg location
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Hotel Address:

401 Hemlock Street, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    800 m
Airports
  • Mc Ghee Tyson (TYS)
    44.7 km
  • Asheville Regional Airport (AVL)
    93.4 km
Restaurants
  • Parton's Deli
    160 m
  • New Orleans Sandwich Company (cuisine: Cajun & Creole)
    400 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    1.6 km
  • Baskins Creek Falls
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    86

Rooms and availability

Quality Inn & Suites Gatlinburg photos Exterior Hotel information
Guest Room
Bed type: 2 Queen-size beds
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  • Air conditioning
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Room facilities
    Quality Inn & Suites Gatlinburg photos Room
    Suite
    Bed type: King-size bed or 1 King-size bed and 2 Queen-size beds
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Quality Inn & Suites Gatlinburg Gatlinburg location
      Show big map »

      Hotel Address:

      401 Hemlock Street, Gatlinburg, United States, 37738

      Get directions
      City Center
      • Gatlinburg
        800 m
      Airports
      • Mc Ghee Tyson (TYS)
        44.7 km
      • Asheville Regional Airport (AVL)
        93.4 km
      Restaurants
      • Parton's Deli
        160 m
      • New Orleans Sandwich Company (cuisine: Cajun & Creole)
        400 m
      Ski areas
      • Ober Gatlinburg Ski Resort & Amusement Park
        1.6 km
      • Baskins Creek Falls
        1.9 km
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2009
      • Number of floors:
        7
      • Number of rooms:
        86

      Quality Inn & Suites Gatlinburg Location

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      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Bill Gladwell, The Mentalist - 1.2 km
      • Ober Gatlinburg - 1.7 km

      Popular areas

      • City Center - 700 m

      Convention centers

      • Gatlinburg Convention Center - 3.4 km

      Amusement

      • Gatlinburg Theme Park - 600 m
      • Camp Thunder Fun Ctr - 700 m
      • Hillbilly Golf - 700 m
      • Mysterious Mansion-Gatlinburg - 1.2 km
      • Motion Ride Movie Theater - 1.3 km
      • Earthquake the Ride - 1.3 km
      • Fannie Farkle's Amusement - 1.3 km
      • Terror Ghost Shows - 1.3 km
      • Space Needle - 1.3 km
      • Fort Fun - 1.3 km
      • Motion Master Theater - 1.3 km
      • Dinosaur Golf - 1.7 km
      • Ober Gatlinburg Alpine Slide - 2.2 km

      Monuments and Landmarks

      • Gatlinburg Space Needle - 1.2 km

      Museums

      • Guinness World Records Museum - 700 m
      • Ripley's Believe IT OR Not - 1.3 km
      • Star Cars Museum - 2.2 km
      • Sevier County Heritage Museum - 3.6 km

      Parks

      • Wild Bear Falls Indoor Waterpark - 1.4 km
      • Parks and Grounds Maintenance - 2.1 km

      Arboretum, Green spaces, Zoos

      • Ripleys Aquarium of the Smokies - 800 m
      • Ripley's Aquarium - 800 m

      Theaters

      • Sweet Fanny Adams Theater - 600 m

      Transport

      • Gatlinburg Trolley - 700 m

      Local attractions

      • Ober Gatlinburg Ski Resort & Amusement Park - 1.6 km
        1001 Parkway, Gatlinburg
      • Mynatt Park - 2.2 km
        Asbury Lane, Gatlinburg
      • Love Life Live Life - 5.1 km
        600 Glades Road, #6, Gatlinburg
      • Baskins Creek Falls - 1.9 km
        Roaring Fork Road, Gatlinburg
      • Chapel In The Glen - 4.4 km
        412 Glades Road, Gatlinburg

      Near the hotel

      • Hillbilly Golf - 100 m
        340 Parkway, Gatlinburg
      • Cooter's Place - 780 m
        542 Parkway, Gatlinburg
      • Guinness World Records Museum - 880 m
        631 Parkway, Gatlinburg
      • Earthquake - The Ride - 920 m
        653 Parkway, Gatlinburg
      • Ripley's Aquarium of the Smokies - 710 m
        88 River Road, Gatlinburg
      • Ripley's Mirror Maze - 870 m
        623 Parkway, Gatlinburg
      • Salt and Pepper Shaker Museum - 910 m
        Winery Square, Gatlinburg

      Restaurants nearby

      • Parton's Deli - 160 m

        Address: 332 Parkway
        Phone: 865-436-9625

        76% likes this, based on 96 reviews

      • Smoky Mountain Trout House - 460 m

        Address: 410 Parkway
        Phone: 865-436-5416

        62% likes this, based on 144 reviews

      • The Fork Restaurant and Bar - 520 m

        Address: 458 Parkway

        65% likes this, based on 16 reviews
        Cuisine: International

      • New Orleans Sandwich Company - 400 m

        Address: 631 Parkway
        Phone: 865 430 2151

        71% likes this, based on 85 reviews
        Cuisine: Cajun & Creole

      • Flapjack's Pancake Cabin - 530 m

        Address: 146 Parkway
        Phone: 430 7707

        59% likes this, based on 222 reviews
        Cuisine: American

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2009
      • Number of floors:
        7
      • Number of rooms:
        86
      Hotels nearby
      Cities nearby

      Quality Inn & Suites Gatlinburg Reviews

      Guest reviews are submitted by our customers after their stay at Quality Inn & Suites Gatlinburg

      Average guest rating

      7.0out of 10
      Very good
      Based on 51 reviews

      Guest reviews

      • 0.4

        Let us check out early with a refund.

        We had reserved King Jacuzzi room, we were given king room with fireplace. Room was not clean. Sheets were not clean, when pulling back the sheets looking for bed bugs there was hair all along the edge of the box spring like that sheet hadn't been changed in some time. The bath tub was dirty, had to be cleaned before we took out showers. We felt very uncomfortable sleeping what short time we were there. Check in at midnight and checked out next morning by 7:30. Would not recommend this hotel.

      • Family with children
        3.8

        The room was not clean. We had mold in the tub and drinks in the refrigerator from some prior person who stayed in the room. This hotel needs a major remodeling and to be cleaned daily better by room attendants.

      • Older travelers
        5.0

        Good location, good rates

        Poor standard, needs updating. The breakfast, or what was supposed to be breakfast, was dreadful. No bread, they had a busy weekend apparently and therefore no bread was available on the three days we were there. No juice and dreadful coffee. All in all, not a very good experience.

      • Family with children
        8.2

        Close to all the action. You could shuttle to everything and leave your car parked.

      • Family with children
        5.0

        Did not clean for the three days I stayed there. No sufficient bathroom supplies provided. Hardly anyone can call it as a breakfast which was provided.

      • Family with children
        7.8

        we booked our hotel looking for an affordable clean quiet place to sleep because this was all we planned to do there. we were pleased to find that not only did we get what we were looking for but a bonuse for us it's about 2 blocks from all the action so no parking fees. we prefer to walk but there is a trolly stop right out front for those who need it.

      • Group of friends
        10.0

        great area

        they bill my 2 times on cridit card not happy about that

      • Couple
        5.8

        The location was not at the aquarium, it was on the opposite end of the city than the aquarium, the room was small to be a suite. There were spiders all over the place, and parking was atrocious....i would not recommend this hotel to anyone.....also, we did not get the room we had booked 4 months before our trip

      • Family with children
        4.6

        Our room smelled of old stale smoke when we walked in room. There were 2 sticky mouse traps- one with a live bat stck in it! Vent light in ceiling bathroom was half pulled out. Not a nice hotel!

      • Older travelers
        6.2

        The location

        Our room did not have comfortable seating or dresser for personal items, very little counter top in bathroom.

      • Family with children
        3.8

        This was perhaps the worst hotel stay that my family and I have ever experienced. Aside from the hotel staff which was friendly the facilities are horrid. From mold and spider webs all over the place to carpets that are disgusting (barefoot feet turned black with filth). I would not recommend this hotel nor stay there again.

      • Family with children
        10.0

        The rooms were really nice with balcony and fireplace (which we didn't need since it was in May but made the room very cozy the view was great within walking distance of downtown

        I think the employees should give more information as to the trolley system so they are aware of how to get to different destinations in Gatlinburg

      • Older travelers
        3.8

        The room was extremely dirty with pieces of bread on the floor. Towels and bed sheets were stained. We asked for new bed linnen but the one we got were also stained. This is the worst hotel I have experienced in my whole life

      • Group of friends
        7.8

        Clean, comfortable, cheap and cheerfull

      • Older travelers
        3.8

        My boyfriend and I went home with many unknown bites on our body from the hotel room. Very dirty and will never go back. Made my stay a living hell.

      How to reach hotel

      hotel Quality Inn & Suites Gatlinburg Gatlinburg location
      Show big map »

      Hotel Address:

      401 Hemlock Street, Gatlinburg, United States, 37738

      Get directions
      City Center
      • Gatlinburg
        800 m
      Airports
      • Mc Ghee Tyson (TYS)
        44.7 km
      • Asheville Regional Airport (AVL)
        93.4 km
      Restaurants
      • Parton's Deli
        160 m
      • New Orleans Sandwich Company (cuisine: Cajun & Creole)
        400 m
      Ski areas
      • Ober Gatlinburg Ski Resort & Amusement Park
        1.6 km
      • Baskins Creek Falls
        1.9 km
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2009
      • Number of floors:
        7
      • Number of rooms:
        86