Quality Inn & Suites Gatlinburg

ex. Red Roof Inn & Suites Gatlinburg

401 Hemlock Street, Gatlinburg, United States, 37738  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quality Inn & Suites Gatlinburg

Wi-Fi

Wi-Fi in rooms

Parking

Parking on request

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Laundry

Self-service laundry

Overview

Quality Inn & Suites Gatlinburg is a 7-story hotel in a ski area of Gatlinburg providing a seasonal outdoor pool and a golf course. Founded in 1985, the hotel underwent a renovation in 2009.

The property is about 10 minutes' walk of Christ in the Smokies Museum & Gardens, Herbert Holt Park and Historic Ogle Log Cabin. There are an amusement park and an oceanarium in the area.

Chapel In The Glen is 4.5 km from the hotel and St Mary's Catholic Church is about 1.6 km away.

Quality Inn & Suites Gatlinburg is within a 45-minute drive to Mc Ghee Tyson airport.

Rooms

The property comprises of non-smoking rooms, including queen suite and one-bedroom suite appointed with Wi-Fi, a personal computer, a refrigerator, climate control and satellite television. Some rooms at Quality Inn & Suites Gatlinburg have a view over the mountain. They feature bathrooms with a bathtub, a Jacuzzi and free toiletries.

Eat & Drink

Every day a hot continental breakfast is served. Offering a variety of dishes, Parton's Deli and New Orleans Sandwich Company are just about 200 meters away.

Services

The property offers a business center, a meeting room and a photocopier to meet the needs of business travelers.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2009.  Number of floors:   7.  Number of rooms:   86.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking on request
  • Free parking
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Elevator
  • Vending machines
  • Fireplace
  • Smoke detectors

Sports & Fitness

  • Golf course

Services

  • Housekeeping
  • Self-service laundry

Dining facilities

  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Leisure facilities

  • Seasonal outdoor pool
  • Jacuzzi

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

How to reach hotel

hotel Quality Inn & Suites Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

401 Hemlock Street, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    800 m
Airports
  • Mc Ghee Tyson (TYS)
    44.7 km
  • Asheville Regional Airport (AVL)
    93.4 km
Restaurants
  • Parton's Deli
    160 m
  • New Orleans Sandwich Company (cuisine: Cajun & Creole)
    400 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    1.6 km
  • Baskins Creek Falls
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    86

Rooms and availability

Guest Room
Bed type: 2 Queen-size beds
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Quality Inn & Suites Gatlinburg photos Room Suites/Speciality Rooms
One-Bedroom King Suite
Bed type: King-size bed
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  • Air conditioning
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Room facilities
    Quality Inn & Suites Gatlinburg photos Exterior Hotel information
    Queen Room
    Bed type: 2 Queen-size beds
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Quality Inn & Suites Gatlinburg photos Room Suites/Speciality Rooms
      Queen Suite
      Bed type: King-size bed
      Check Prices
      — Less information+ More information
      Room facilities
        Suite
        Bed type: 1 King-size bed and 2 Queen-size beds
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        — Less information+ More information
        Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
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        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Quality Inn & Suites Gatlinburg Gatlinburg location
          Show big map »

          Hotel Address:

          401 Hemlock Street, Gatlinburg, United States, 37738

          Get directions
          City Center
          • Gatlinburg
            800 m
          Airports
          • Mc Ghee Tyson (TYS)
            44.7 km
          • Asheville Regional Airport (AVL)
            93.4 km
          Restaurants
          • Parton's Deli
            160 m
          • New Orleans Sandwich Company (cuisine: Cajun & Creole)
            400 m
          Ski areas
          • Ober Gatlinburg Ski Resort & Amusement Park
            1.6 km
          • Baskins Creek Falls
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            7
          • Number of rooms:
            86

          Quality Inn & Suites Gatlinburg Location

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          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          Click the hotel to go to the main hotel page.

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          What's nearby

          Tourist attractions

          • Ober Gatlinburg - 1.7 km

          Popular areas

          • City Center - 700 m

          Convention centers

          • Gatlinburg Convention Center - 3.4 km

          Amusement

          • Gatlinburg Theme Park - 600 m
          • Camp Thunder Fun Ctr - 700 m
          • Hillbilly Golf - 700 m
          • Mysterious Mansion-Gatlinburg - 1.2 km
          • Space Needle - 1.3 km
          • Fort Fun - 1.3 km
          • Terror Ghost Shows - 1.3 km
          • Motion Ride Movie Theater - 1.3 km
          • Fannie Farkle's Amusement - 1.3 km
          • Motion Master Theater - 1.3 km
          • Earthquake the Ride - 1.3 km
          • Dinosaur Golf - 1.7 km
          • Ober Gatlinburg Alpine Slide - 2.2 km

          Monuments and Landmarks

          • Gatlinburg Space Needle - 1.2 km

          Museums

          • Guinness World Records Museum - 700 m
          • Ripley's Believe IT OR Not - 1.3 km
          • Star Cars Museum - 2.2 km

          Parks

          • Wild Bear Falls Indoor Waterpark - 1.4 km
          • Parks and Grounds Maintenance - 2.1 km

          Arboretum, Green spaces, Zoos

          • Ripley's Aquarium - 800 m
          • Ripleys Aquarium of the Smokies - 800 m

          Theaters

          • Sweet Fanny Adams Theater - 600 m
          • Bill Gladwell, The Mentalist - 1.2 km

          Transport

          • Gatlinburg Trolley - 700 m

          Local attractions

          • Ober Gatlinburg Ski Resort & Amusement Park - 1.6 km
            1001 Parkway, Gatlinburg
          • Mynatt Park - 2.2 km
            Asbury Lane, Gatlinburg
          • Love Life Live Life - 5.1 km
            600 Glades Road, #6, Gatlinburg
          • Baskins Creek Falls - 1.9 km
            Roaring Fork Road, Gatlinburg
          • Chapel In The Glen - 4.4 km
            412 Glades Road, Gatlinburg

          Near the hotel

          • Hillbilly Golf - 100 m
            340 Parkway, Gatlinburg
          • Cooter's Place - 780 m
            542 Parkway, Gatlinburg
          • Guinness World Records Museum - 880 m
            631 Parkway, Gatlinburg
          • Earthquake - The Ride - 920 m
            653 Parkway, Gatlinburg
          • Ripley's Aquarium of the Smokies - 710 m
            88 River Road, Gatlinburg
          • Ripley's Mirror Maze - 870 m
            623 Parkway, Gatlinburg
          • Salt and Pepper Shaker Museum - 910 m
            Winery Square, Gatlinburg

          Restaurants nearby

          • Parton's Deli - 160 m

            Address: 332 Parkway
            Phone: 865-436-9625

            76% likes this, based on 96 reviews

          • Smoky Mountain Trout House - 460 m

            Address: 410 Parkway
            Phone: 865-436-5416

            62% likes this, based on 144 reviews

          • The Fork Restaurant and Bar - 520 m

            Address: 458 Parkway

            65% likes this, based on 16 reviews
            Cuisine: International

          • New Orleans Sandwich Company - 400 m

            Address: 631 Parkway
            Phone: 865 430 2151

            71% likes this, based on 85 reviews
            Cuisine: Cajun & Creole

          • Flapjack's Pancake Cabin - 530 m

            Address: 146 Parkway
            Phone: 430 7707

            59% likes this, based on 222 reviews
            Cuisine: American

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            7
          • Number of rooms:
            86
          Hotels nearby
          Cities nearby

          Quality Inn & Suites Gatlinburg Reviews

          Guest reviews are submitted by our customers after their stay at Quality Inn & Suites Gatlinburg

          Average guest rating

          7.0out of 10
          Very good
          Based on 51 reviews

          Guest reviews

          • 0.4

            Let us check out early with a refund.

            We had reserved King Jacuzzi room, we were given king room with fireplace. Room was not clean. Sheets were not clean, when pulling back the sheets looking for bed bugs there was hair all along the edge of the box spring like that sheet hadn't been changed in some time. The bath tub was dirty, had to be cleaned before we took out showers. We felt very uncomfortable sleeping what short time we were there. Check in at midnight and checked out next morning by 7:30. Would not recommend this hotel.

          • Family with children
            3.8

            The room was not clean. We had mold in the tub and drinks in the refrigerator from some prior person who stayed in the room. This hotel needs a major remodeling and to be cleaned daily better by room attendants.

          • Older travelers
            5.0

            Good location, good rates

            Poor standard, needs updating. The breakfast, or what was supposed to be breakfast, was dreadful. No bread, they had a busy weekend apparently and therefore no bread was available on the three days we were there. No juice and dreadful coffee. All in all, not a very good experience.

          • Family with children
            8.2

            Close to all the action. You could shuttle to everything and leave your car parked.

          • Family with children
            5.0

            Did not clean for the three days I stayed there. No sufficient bathroom supplies provided. Hardly anyone can call it as a breakfast which was provided.

          • Family with children
            7.8

            we booked our hotel looking for an affordable clean quiet place to sleep because this was all we planned to do there. we were pleased to find that not only did we get what we were looking for but a bonuse for us it's about 2 blocks from all the action so no parking fees. we prefer to walk but there is a trolly stop right out front for those who need it.

          • Group of friends
            10.0

            great area

            they bill my 2 times on cridit card not happy about that

          • Couple
            5.8

            The location was not at the aquarium, it was on the opposite end of the city than the aquarium, the room was small to be a suite. There were spiders all over the place, and parking was atrocious....i would not recommend this hotel to anyone.....also, we did not get the room we had booked 4 months before our trip

          • Family with children
            4.6

            Our room smelled of old stale smoke when we walked in room. There were 2 sticky mouse traps- one with a live bat stck in it! Vent light in ceiling bathroom was half pulled out. Not a nice hotel!

          • Older travelers
            6.2

            The location

            Our room did not have comfortable seating or dresser for personal items, very little counter top in bathroom.

          • Family with children
            3.8

            This was perhaps the worst hotel stay that my family and I have ever experienced. Aside from the hotel staff which was friendly the facilities are horrid. From mold and spider webs all over the place to carpets that are disgusting (barefoot feet turned black with filth). I would not recommend this hotel nor stay there again.

          • Family with children
            10.0

            The rooms were really nice with balcony and fireplace (which we didn't need since it was in May but made the room very cozy the view was great within walking distance of downtown

            I think the employees should give more information as to the trolley system so they are aware of how to get to different destinations in Gatlinburg

          • Older travelers
            3.8

            The room was extremely dirty with pieces of bread on the floor. Towels and bed sheets were stained. We asked for new bed linnen but the one we got were also stained. This is the worst hotel I have experienced in my whole life

          • Group of friends
            7.8

            Clean, comfortable, cheap and cheerfull

          • Older travelers
            3.8

            My boyfriend and I went home with many unknown bites on our body from the hotel room. Very dirty and will never go back. Made my stay a living hell.

          How to reach hotel

          hotel Quality Inn & Suites Gatlinburg Gatlinburg location
          Show big map »

          Hotel Address:

          401 Hemlock Street, Gatlinburg, United States, 37738

          Get directions
          City Center
          • Gatlinburg
            800 m
          Airports
          • Mc Ghee Tyson (TYS)
            44.7 km
          • Asheville Regional Airport (AVL)
            93.4 km
          Restaurants
          • Parton's Deli
            160 m
          • New Orleans Sandwich Company (cuisine: Cajun & Creole)
            400 m
          Ski areas
          • Ober Gatlinburg Ski Resort & Amusement Park
            1.6 km
          • Baskins Creek Falls
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            7
          • Number of rooms:
            86